Roles and permissions
Permissions on a board
Section titled “Permissions on a board”Everything a person may do to a board comes down to seven permissions.
| Permission | Allows |
|---|---|
view |
Open it, read its comments and history |
comment |
Comment, reply, resolve |
edit |
Change it, name and restore versions, move it, send it to the trash |
export |
Export or duplicate it |
share |
Share it with a person, or make a link — never above one’s own level |
operate |
Start and stop the sweeps of the agent attributed to it |
manage |
Restrict it, delete it forever, share it with a team or everyone, change anyone’s grant |
manage is never granted: it comes from owning a personal board or administering the organization.
Organization roles
Section titled “Organization roles”| Role | On the organization’s boards | On the organization |
|---|---|---|
| Owner | Everything, everywhere, restricted or not | Everything an admin does, plus: grant the owner role, delete or export the organization, decide who creates API keys |
| Admin | Everything, everywhere, restricted or not | Members, teams, API keys, agents, security policy, domains, SSO, SCIM, audit trail, fields |
| Member | edit (and share, if member sharing is on) where nothing is restricted |
Create boards and folders at the root; read the agents and their activity |
| Viewer | view and export where nothing is restricted |
Read only. Creates, changes and shares nothing — but may duplicate a board into their own space |
An organization always has at least one owner: the last one cannot leave, be demoted, be removed or delete their account.
Team roles
Section titled “Team roles”| Role | Manages the team |
|---|---|
| Owner, Admin | Add and remove its members (from the organization), change their roles, never above their own. Only a team owner or an organization admin makes a team owner |
| Member | — |
| Viewer | — and caps the team’s grants at view for this person |
Grant roles
Section titled “Grant roles”A grant on a board or folder carries a role and two switches:
| Grant role | Gives |
|---|---|
| View | view, export |
| Comment | …and comment |
| Edit | …and edit |
| + Can share | share |
| + Can operate | operate |
How these combine is in how access works.