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Concepts

Every board lives in exactly one space:

  • Your personal space — yours alone. Nobody else reaches a board there unless you share it.
  • An organization — a company, or for a managed service provider one organization per client. Its members reach its boards according to their role.

A board moves from your personal space into an organization with Transfer. Going the other way is a Duplicate: the organization keeps its board.

An organization has members, each with one role:

Role In short
Owner Everything, including deleting the organization and exporting it whole. There is always at least one owner.
Admin Everything inside: members, teams, API keys, agents, security policy, every board.
Member Edits the organization’s boards, except where a folder or board is restricted.
Viewer Reads the organization’s boards. Adds and changes nothing.

Roles has the complete list.

A team is a group of an organization’s members — “Network”, “Ops”, “Helpdesk”. Sharing a board or folder with a team shares it with everyone on it, now and later. A team is a subset of its organization, never a way into it: only members can be put on a team.

Boards are filed in folders, nested up to four deep, inside a space. Access granted on a folder reaches everything inside it. A folder or a board can be restricted, which closes it to everybody the organization would otherwise let in — see restricted folders.

A board is one network or system, drawn: devices, connections and relations, zones, notes and documents. It reads as a diagram, an inventory, registers and a document. Every save is versioned. See Boards.

An agent is infrality-agent installed on a machine inside a network. It belongs to an organization, reports to one board (its attributed board), and is driven from the dashboard: sweep now, stop, change its range or its schedule, pause it, remove it. See how the agent works.

An agent proves which organization it belongs to with an API key (nk_…). Keys are created by the organization’s admins, shown once, expire after a year by default, and are bound to a single agent unless created otherwise. See API keys.

A sweep is one pass of an agent over its range. Each is recorded as a scan run with its counters and an outcome:

Outcome Meaning
Succeeded The whole range was swept.
Partial The sweep reached its time ceiling first. What it found is filed. Raise the timeout if it recurs.
Cancelled Somebody pressed Stop. What it found before stopping is filed.
Failed The agent reported a failure.
Abandoned The agent went silent mid-sweep for more than 90 seconds.